SCSI Direct Wireless have been a supplier of SMC and our bureaus for over 15 years providing a whole range of security solutions to meet the ever expanding industry requirements.

The team have now successfully launched two mobile duress solutions which can be monitored from SMC’s two A1-R1A graded control rooms.

4G safety solutions like these are perfect in the banking, health, construction and social worker space.

Q-View Smartwatch

The Q-View Smartwatch is an essential and wearable solution for anyone who values safety and security.
This wearable solution allows end users to trigger a silent duress back into SMC’s two A1-R1A graded control rooms.
In addition to the SMC’s control rooms, the device can also be monitored through the command console, giving users direct access to monitoring and control features.

Key Features:

  • Discreet alerting of duress
  • Two way Voice
  • Location History Tracking
  • Button trigger







The Watch Armour solution from SCSI is a wearable technology for our bureaus to offer their end customers working in the Banking, Prison, School and Health industries.

This solution allows end users to trigger a discreet duress alarm back into SMC’s two A1-R1A graded control rooms.
It also comes with a desktop and phone app that works exactly like the watch and also has a separate alert button that makes raising an alert even easier especially for senior citizens and persons with disability.

What sets this product apart from others in the industry is that it has the ability to send an local emergency alert within the customers workplace without raising the alarm with the control room. If the situation escalates then it’s just a simple process to raise the alarm for SMC operators to become involved.

Another important feature is an interconnected relay board that connects input and outputs into the watch environment. This relay board allows the connection of inputs from other local security devices such as fixed hold up buttons and duress pendants. When triggered this will activate the watch system and alert all users wearing the technology that an incident is occurring.

Relay outputs can also be connected to an on-site security panel to lock down access control or trigger other systems such as pagers and warning lights or strobes.

Key Features:

  • Discreet alerting of duress
  • Custom watch faces allowing our installers to replace the logo with customer or bureau branding and colors
  • Escalate the situation through duress levels programmed into the watch
  • Touchscreen or button trigger
  • Team – based peer to peer alerting
  • WiFi and LTE-based connection
  • GPS, Cell and WiFi location tracking

* SMC only offer the relay board monitoring option with full integration set for early 2022
* SMC only carry out the monitoring of the SCSI solutions, bureaus are required to purchase the solutions directly with the supplier. For more information about the SCSI range of products please click the below logo to be redirected to the supplier website.