Technology that makes your life easy
We understand that in business, time is money. SMC gives you access to the latest technology ensuring that all the information you need is at your fingertips.
MASweb & MASmobile
MASweb and MASmobile save time, lower costs and improve accountability and visibility. MASweb (browser) and MASmobile (a smartphone/tablet app) give you and your customers the power to view and manage monitored accounts anytime you go online, including access and modification of account information. It?s the most convenient way to manage your accounts and security services.
VRT – Voice Response Terminal
The Voice Response Terminal – or VRT – gives you remote access to test accounts or conduct structured safety welfare checks by using a tone or mobile phone. VRT uses unique identity numbers for each user account, which is secured by individual user and personal identification numbers.
VRT also lets your technicians attend a monitored site and place it in test mode within minutes.
IVR- Integrated Voice Response
A key feature of the MASterMind platform is the IVR (Integrated Voice Response) software, which allows us to respond immediately to low priority alarm events with a pre-recorded message or SMS.
These messages can provide instructions or require confirmation that the event was received at the central station.
IVR messages can also be created to act as follow-ups to events or even as alarms