SMC Operators are more than just monitoring centre operators - they are customer service professionals...

"You've called the monitoring centre for Smith Security"

Your customers want to deal with one company.  Avoid the confustion when your customers call the monitoring centre by setting up a dedicated answering point.  When the number is called, the customer will hear your company name and will be greeted by a friendly operator who will be able to assist with their enquiry.

Some conditions apply in creating a dedicated answering point.  Consult our Bureau Department or your Bureau Representative for more information on organising an answering point.  Some fees and charges do apply for set up of this service.