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Why Choose SMC?

 

More than just your alarm monitoring supplier

SMC Bureau customers have the ability to access near real time customer data, place a system in test without having to call the Monitoring Centre and provide their customers with additional services such as SMC VIP.  With our national monitoring platform and grade A1 rating, coupled with our emphasis on ethical awareness and workplace safety, SMC can offer you and your customers a secure, professional and customer friendly monitoring provider.  Why not try SMC today?
Greetings & Answering Points

Do you want your customers to hear your company name when they call the Monitoring Centre?  SMC can provide a solution to your needs (conditions apply)
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smconnect - access to customers alarm history

Check history of your customer's account, create reports, change contacts and provide valuable information to your customers using SMConnect.
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National monitoring platform

With SMC's national monitoring platform, monitoring and phone calls can be switched between our two monitoring centres within minutes.
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The One Stop Bureau Shop

All the services that you require, in one place and on one phone number.  No recorded options, just real customer service representatives ready to take your call.
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